Patient & Family Information

Welcome to Silver Cross Hospital! Whether you’re a patient or visitor, your health, safety and comfort are our top priorities! In this section, you’ll find helpful information you need before coming to the hospital, including how to prepare for your stay or visit, including what health plans we accept, how to schedule appointment online and our visiting hours and policy.

We’ll also share information you may find useful during your stay, including your rights and responsibilities as a patient, our pastoral care services and our well-loved pet therapy program.

You’ll also find helpful information about our billing services, financial assistance program, how to get your medical records and more.

We look forward to serving you, and we strive to provide a warm, welcoming experience for every guest who walks through our door.

Contact Us

For information, call (815) 300-1100.

Patient Experience Coordinator

If you would like to share your experience or have concerns, please contact our Patient Experience Coordinator at 815-300-7457.

Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care. These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.