Silver Cross Hospital

The way you should be treated.™

Did you know many health problems and medical conditions don’t require a trip to the emergency department?

Cold and flu symptoms, minor cuts and sprains and other conditions can often be treated in your doctor’s office. You’ll receive the same great care and save time and money over a trip to the emergency department (ED).

Why call your physician or practice instead of going to the emergency department?

  • You’ll likely have a much lower copay (but always check with your plan for actual costs)
  • You’ll likely experience shorter wait times or be able to get in right away
  • Your personal doctor, who knows you and your health history, is the best person to ensure you receive the right care at the right time from the right providers
  • Morning, evening and weekend office hours make getting care more convenient

When should I use the emergency department?

Always call 911 first if you feel your condition is life threatening

If you do utilize the emergency department, by choosing Silver Cross Hospital, your doctor can manage your follow-up care. Your doctor will be notified of your ER visit and will have access to your medical records after being discharged from the emergency department.

  Your Doctor’s Office Emergency Department
High quality care l l
Manage your care over time l  
Lower copays l  
Shorter wait times l  
Extended weekday and weekend hours l  
Open 24 hours   l

  Download PDF - When should I go to the Emergency Department? 

Located at 1900 Silver Cross Blvd., New Lenox, IL 60451   Main Phone (815) 300-1100

© Copyright 2019 Silver Cross Hospital. All Rights Reserved.



Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care.  These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.