Oncology Insurance and Billing Questions

Help Sing poleA Financial Counselor is available near the check-in desk at the Silver Cross Cancer Center to answer any financial or insurance-related questions you may have.

Services include:

  • Answering questions related to insurance coverage, benefits, and billing issues
  • Educating you and your loved ones about treatment-related financial obligations
  • Sharing information on financial assistance policies and payment assistance programs
  • Estimating out-of-pocket costs and/or co-pays for treatment
  • Determining copay assistance programs available for your treatment

Oncology Financial Counselor
Phone: 815-300-5824
Erica.elliott@uchospitals.edu
1850 Silver Cross Blvd.
New Lenox, IL 60451

Please call before changing insurance to ensure you stay in-network!!!

Contact Us

To request an appointment, call (815) 300-1400.

Related Locations

Upcoming Classes & Events

  • Nov
    20
    Wednesday
    4:00 PM - 5:00 PM
    If you are a stroke survivor, family member or caregiver, please join Silver Cross Hospital's Stroke Support Group.
  • Nov
    21
    Thursday
    7:00 PM - 8:00 PM
    This is a support group for bereaved parents who have experienced loss during pregnancy, at birth or shortly after, or early SIDS (sudden infant death syndrome).
  • Dec
    4
    Wednesday
    6:00 PM - 7:00 PM
    Are you on the fence about weight-loss surgery or the latest weight loss medications? Join acclaimed bariatric surgeon, Dr. Brian Lahmann of BMI Surgery at Silver Cross for an informative lecture on December 4th from 6-7 pm,
  • Dec
    5
    Thursday
    6:00 PM - 8:00 PM
    Learn the basics of breastfeeding including establishing a good milk supply, avoiding difficulties, using breast pumps, and more.
  • Dec
    9
    Monday
    6:00 PM - 8:00 PM
    Parents-to-be and new parents can learn about their baby’s physical care and health skills at a special one day program. Please allow 2 hours for this class.
  • Dec
    11
    Wednesday
    6:00 PM - 7:00 PM
    Monthly support group facilitated by BMI Surgery for patients who have already had or are interested in a weight-loss procedure.
  • Dec
    12
    Thursday
    6:00 PM - 7:30 PM
    We warmly invite you to join us Thursday, Dec. 12 at 6 pm, for our Annual Perinatal Bereavement Memorial Ceremony with the You Are My Sunshine Infant & Pregnancy Loss Support Group.
  • Dec
    15
    Sunday
    8:00 AM - 12:00 PM
    Participants will receive instruction from the Birthing Center staff on breathing, relaxation and floor exercise techniques in this class. Class is approximately 4 hours. Classes held in the Conference Center, lower level of Pavilion A.

Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care. These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.