Concerns About Patient Care and SafetyIf you have a concern related to quality or safety, please contact a member of our management staff. You may also call our Customer Service and Safety Hotline at 815-740-1234 extension 2772 or contact Administration. If after you have exhausted all hospital resources, your concern has not been addressed to your satisfaction, you may contact the Joint Commission Office of Quality Monitoring at 800-994-6610 or complaint@jointcommission.org. 
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