Silver Cross Hospital

The way you should be treated.™

My SilverCross

Quality Care

Intensive Care

Welcome
Visiting Hours
Family Visitation
Family Lounge
Surgical Patients
Personal Supplies
Phone Numbers
Childerguild Shop
Four Seasons Dining Room
Café 1900 Coffee Shop
Chapel

 

 

Welcome
We appreciate and encourage family members and friends to visit our patients, especially when it is convenient for you and desired by the patient. You play an important role in supporting your loved one’s physical, mental and emotional recovery. To make your experience at Silver Cross smooth and enjoyable, we have put together some helpful information for you and your family. Please don’t hesitate to contact our team or another member of our staff to assist you or answer any questions.

Visiting Hours
You are welcome to visit patients in the Intensive Care Unit (ICU) 24 hours a day, 7 days a week. However at times, you may be asked to wait in the ICU family lounge due to patient or unit conditions. This assures that our patients have the privacy they deserve and need. Also for the privacy of all our patients, while in the ICU, please contain your visit to the patient’s room.

Family Visitation
While the ICU observes open visiting, some patient’s conditions may require special visiting guidelines. The number of visitors, times of visits and child/infant visitors may need to be limited for safety and infection control purposes. Any child visiting must be supervised by an adult that is not the patient. Your loved one’s diet is specifically order by his/her doctor. Please refrain from bringing food in for yourself or visitors. You and your family/friends may use the Season’s Dining Room, Café 1900 and the ICU Lounge for your comfort and meals.


Family Lounge
For your convenience, a family lounge and rest rooms are available just outside the ICU, but please do not leave children unattended. There is also a phone in the lounge for your use and for your family members to reach you. The number is (815) 300-2919. Please help us in keeping our lounge clean for all to enjoy. We also ask for your safety, that you do not stand in the halls. Wheelchairs, beds and other equipment regularly travel through our hallways.

Family Spokesperson
Each family is requested to designate one spokesperson who will call for updates. Other family members and friends should contact the spokesperson for information. Please feel free to ask questions while you are here. We will do our very best to explain. We understand this is a stressful time for not only our patients, but their families as well.

Surgical Patients
Surgical patients may come to us directly from the Procedural Care Unit with the ICU staff providing the recovery room care. This care usually lasts about one hour and you may be asked to wait in the ICU family lounge. Some patients come to the ICU after spending time in the recovery room. If this is the case, the ICU staff provides initial care and will have the patient ready for your visit shortly.

Personal Supplies
While in the ICU, patients will be wearing a hospital gown. Feel free to bring items such as toothbrush, toothpaste, comb, glasses, dentures, hearing aids, robe and house shoes. We ask that you do not bring flowers into the unit to help prevent infections.

Phone Numbers

Silver Cross Hospital    

(815) 300-1100

Waiting Room    

(815) 300-2919

Intensive Care Unit (ICU) 

(815) 300-2100

ICU Charge Nurse  

(815) 300-8008

ICU Manager  

(815) 300-5975

ICU Administrative Director

(815) 300-7218

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You are welcome to speak with a member of our management team at any time. Our Shift Coordinators and Charge Nurses carry phones at all times, but their phones do not have voicemail. If you do not get an answer, please call the unit at (815) 300-2100.

Resources for patients and families: www.myicucare.org.

Silver Cross Facilities

Childerguild Gift Shop
Located in the Hospital Lobby. They offer flowers, balloons, cards, candy, magazines, jewelry, and gift items for all ages.

Hours:
Mon. - Fri. 9 a.m. to 8 p.m.
Sat. 10 a.m. to 4 p.m.
Sun. 11 a.m. to 4 p.m.

Seasons Dining Room
Located on the Lower Level. Open 7 days a week.

Hours:
Breakfast - 7:00 a.m. to 9:30 a.m.
Lunch - 10:30 a.m. to 1:30 p.m.
Dinner - 4:30 p.m. to 7:00 p.m.
Grill - 10:30 a.m. to 7 p.m.

*Please note, no food or drink is allowed in the ICU patient’s room.

Café 1900 Coffee Shop
Located in the Hospital Lobby. Serving StarbucksTM brand beverages. Also serving pastries, salads, snacks and deli sandwiches.

Hours:
Mon.- Fri., 6 a.m. to 2 a.m.
Sat.-Sun., 7 a.m. to 5 p.m.

Chapel
Located on the first floor of the Hospital Lobby. If you would like the nurse to contact the hospital chaplain or other clergymen, just let us know.

Other programs available at Silver Cross include social services and discharge planning, inpatient rehabilitation, physical, occupational and speech therapy, cardiac and pulmonary rehabilitation, diabetes education, dietary counseling, ostomy/wound care, home health care and a variety of support groups. For more information ask a member of our ICU team.

 

 

News

  • Childerguild Hosts Book/Gift Fair Nov. 10 & 11 at Silver Cross Hospital


    Read More...
  • Silver Cross offers Less Invasive Ways to Treat Hip Pain


    Read More...
  • Silver Cross Offering Free Diabetes Educational Fest Nov. 8


    Read More...

Social Media

Thomson Reuters Top 100 Hospitals

AAHCP Hospital of Choice

Located at 1900 Silver Cross Blvd., New Lenox, IL 60451   Main Phone (815) 300-1100

© Copyright 2014  Silver Cross Hospital. All Rights Reserved.

 

  

Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care.  These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.